Terms of service

TERMS OF SERVICE

OVERVIEW
This website is operated by 96 YARNS. Throughout the site, the terms “we,” “us,” and “our” refer to 96 YARNS. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, and contributors of content.

Please read these Terms of Service carefully before using our site. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, then you may not access the website or use any services.

Any new features or tools added to the current store will also be subject to these Terms. You can review the most current version of these Terms at any time on this page. We reserve the right to update or change these terms by posting updates on our site. Continued use of the site after any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products to you.

SECTION 1 – ONLINE STORE TERMS
By using this site, you confirm that you are at least the age of majority in your place of residence, or you have permission from a legal guardian.
You agree not to use our products for any unlawful purpose or violate any laws in your jurisdiction.
You must not transmit any destructive code, viruses, or malware.
A breach of any of these terms may result in termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
Your content (not including credit card info) may be transferred unencrypted and modified to meet technical requirements.
You agree not to reproduce, duplicate, sell, or exploit any part of the site without written permission from us.

SECTION 3 – PRODUCT INFORMATION
We do our best to ensure all product descriptions, photos, and details are accurate. However, we can't guarantee that colors will appear exactly as shown on your screen.

All products are subject to availability and may be limited in quantity. We reserve the right to limit or cancel orders, or to discontinue any product at any time without notice.

Preorder items are dyed to order and may have a longer fulfillment time. Shipping estimates will be provided during checkout or via our FAQ.

SECTION 4 – RETURNS & REFUNDS
Returns are accepted on yarn that has not been wound and still has the original belly band intact. Customers are responsible for return shipping costs. Original shipping fees are non-refundable.
For full details, please review our Refund Policy.

SECTION 5 – BILLING & ACCOUNT INFORMATION
You agree to provide accurate and current information when placing an order.
We reserve the right to refuse or cancel any order placed at our discretion.
In such cases, we will attempt to notify you using the contact information provided.

SECTION 6 – THIRD-PARTY TOOLS & LINKS
We may offer access to third-party tools or link to third-party websites. These are provided “as is” without any warranties or endorsements. Use them at your own risk. We are not responsible for content or policies on any third-party site.

SECTION 7 – USER COMMENTS & FEEDBACK
If you submit feedback or suggestions, you agree that we may use them without restriction or compensation. We reserve the right to monitor and remove any content we deem inappropriate.

SECTION 8 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 9 – ERRORS & INACCURACIES
We do our best to ensure accuracy, but the site may contain errors or omissions. We reserve the right to correct these and to update or cancel orders at any time if any information is inaccurate.

SECTION 10 – PROHIBITED USES
You may not use the site for any unlawful, abusive, or disruptive purpose, including but not limited to violating intellectual property rights, transmitting malware, or engaging in harassment or discrimination.

SECTION 11 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that the service will be uninterrupted, timely, or error-free. All products and services are provided “as is” without warranties of any kind.
In no event shall 96 YARNS be liable for any indirect, incidental, or consequential damages arising from use of the site or any product purchased through it.

SECTION 12 – INDEMNIFICATION
You agree to indemnify and hold harmless 96 YARNS and its affiliates from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.

SECTION 13 – GOVERNING LAW
These Terms are governed by the laws of the United States and the state of New York, without regard to conflict of law principles.

SECTION 14 – CHANGES TO TERMS
We reserve the right to modify these Terms at any time. Updates will be posted on this page. Continued use of the site after changes constitutes acceptance of the updated Terms.

SECTION 15 – CONTACT INFORMATION
Questions about the Terms of Service can be sent to us at:
Email: hello@96yarns.com
Business Name: 96 YARNS